ABC/Uniglobe Survey
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1. Are you primarily a Traveler (arranging you own travel and/or using a travel arranger to arrange travel) or a Travel Arranger only?
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2. What is the average number of bookings you make in a typical month, as either a Traveler or Travel Arranger?
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3. In making reservations with Uniglobe, have you used only their online booking tool, an agent assisted booking or both?
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4. 4 = Excellent 1 = Poor
Rate your overall experience making air reservations.
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5. Excellent = 4 Poor = 1
Rate your overall experience making hotel reservations.
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6. Excellent = 4 Poor = 1
Rate your overall experience making car reservations.
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7. What is your position at ABC?
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8. To better service the needs of ABC travelers, please provide comment/feedback on the service that has been provided by Uniglobe for online and agent assisted ticketing
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